Would You Accept Your Salary Being Frozen for 2 Months? Then Why Should Binance Customers?

Binance’s Favourite Reply: “Please Be Affected person” — Does Customer Empathy Even Exist?
My money has been stuck on Binance since 29 August 2026. I have cooperated, answered questions, contacted help repeatedly, and submitted formal complaints. What have I acquired in return? The identical copy-and-paste replies again and again: “Please be affected person,” “We understand your concern,” and “Await the evaluate to be accomplished.”
Critically, is that this what buyer help means to Binance? Clients are expected to cooperate endlessly, however Binance can't even provide a clear rationalization or a sensible timeline.
Attempt placing yourself in our footwear. Imagine your salary being withheld for two months, and each time you ask when you'll get it, your employer simply says, “Please be patient and thanks on your understanding.” Would you accept that?
Stop telling us that you simply perceive our considerations when your actions present absolutely no empathy. Repeating the same scripted response shouldn't be an answer, and asking for endurance with out offering meaningful info shouldn't be customer service.
I'm not asking to trade. I simply need access to my own money. If needed, let me withdraw every part and close my account.
@BinanceCSHelp, please cease asking clients to know Binance. When will Binance finally present some understanding toward its clients?
Case IDs: #170809416 / #172138054