Who has dealt with a Binance appeal P2P recently?

This is absolute insanity. For almost two days now, I haven’t been capable of get my cash within the financial institution or my USDT on Binance. Some fool is feeding nonsense to the attraction staff.

I needed to sell USDT. The customer had some hassle transferring from card to card and asked for an alternate technique sending by way of IBAN. I refused and prompt canceling the commerce, although he had already clicked that he had paid. He agreed to the cancellation. Ten minutes later, he hadn't canceled anything, so I needed to begin the attraction course of. I submitted video proof confirming that nothing had arrived in my account.

And that's when the enjoyable started. The customer began claiming he despatched the cash, that his financial institution was lagging, and that nothing was loading. Over the previous 2 days, he stored contradicting himself and despatched me probably the most terrible, obviously pretend screenshot. I ended speaking with him because I noticed this scumbag was in all probability simply salty that I wouldn't give him my IBAN.

But the Binance attraction workforce and reside help are an absolute nightmare. They only hold endlessly resetting 6-hour timers, explaining that the customer is a merchant as if granting him limitless trust, and utterly ignoring the fact that my cash is just stuck. The humorous half is that in the attraction chat, the customer by no means once offered precise proof that he sent the cash. The attraction workforce explicitly pointed this out to him, however he keeps ignoring their directions every single 6 hours.

Ultimately, they only stopped pushing him and advised me, "Wait, it's a financial institution challenge," regardless that I do know there shouldn't be a delay like this it was purported to be a domestic card-to-card switch, and those don't get delayed like that. Now I’m questioning how long this is going to tug on if the cash by no means exhibits up in my bank and Binance just hold stalling. It doesn't even matter that Binance's personal rules state that if a purchaser ignores necessities like this, the trade ought to be canceled; and if he truly did provide some evidence I couldn't see, they might a minimum of explain what he confirmed them.

Has anyone handled one thing like this just lately?