Unfair liquidation and system malfunction on Binance Futures (October 10–11, 2025)

Howdy everyone,

I’m posting this now that I’ve been authorised to share my case right here.

During October 10–11, 2025, I experienced an unfair liquidation on Binance Futures brought on by what seemed to be a system malfunction. The stop-loss and position-close features did not execute properly, and the platform offered no timely notification of the disruption. In consequence, my positions have been force-liquidated, resulting in losses exceeding 17,000 USDT.

Binance later provided a partial compensation of 1,000 USDT, but with no clear rationalization of the basis trigger or how that amount was determined. A number of other users have reported comparable failures across the similar interval, which means that this was not an remoted difficulty however a systemic technical fault.

To ensure the matter is correctly reviewed beneath regulatory standards, I have filed a proper grievance with the Hong Kong Securities and Futures Commission (SFC). This publish isn't meant to assault Binance, but to document the difficulty publicly and ask for transparency and truthful remedy for all affected users.

I sincerely hope Binance offers an official assertion or an in depth incident report clarifying what happened during this outage.

Thanks for studying, and I encourage anybody who skilled comparable problems to share their instances for transparency and investor protection.