A couple weeks ago, I received some hype from a financial newsletter I follow about the NatGold launch on Kraken. I created an account, verified it, and deposited my funds in anticipation of a launch. The launch never happened and no information was given as to why.
I want to withdraw my funds, not needing them on the exchange anymore, and the withdrawal simply didn’t happen. I forget the exact timeline, but I contacted Support after a week or two, and then my account was inexplicably canceled.
It has been weeks minimum, maybe over a month, and I still do not have any information as to why am I withdrawal has not processed. And Support is not answering.
I’m seeing all kinds of similar complaints in KrakenSupport sub-Reddit. Something is going on.
EDIT: I’ve been trading crypto since around the time Coinbase was launched. The arrogance of these replies is astonishing. Go look at r/KrakenSupport, tons of people complaining about the same thing
So maybe the aren’t insolvent, hopefully. Why is their communication so piss poor?
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