Need Legal Guidance - Changelly Holding My Crypto for Months Despite Full AML/KYC Compliance

Hello everyone,

I'm on the lookout for genuine authorized recommendation from anyone who has dealt with Changelly or comparable crypto exchanges.

My crypto transaction has been frozen by Changelly for a number of months underneath the pretext of an AML/KYC assessment.

I completed my KYC immediately.

After that, Changelly repeatedly requested:

• Source of funds

• Wallet possession proof

• Transaction particulars

• Blockchain data

• Chat screenshots

• Further explanations

I offered each doc and piece of data requested.

They then contacted the sender of the funds instantly.

The sender (my good friend) additionally absolutely cooperated by:

• Completing KYC

• Providing pockets possession proof

• Sharing transaction particulars

• Sharing chat screenshots

• Explaining the supply of funds

• Providing every obtainable supporting document

Despite full cooperation from each of us, Changelly continues to reply with the identical generic replies:

"Your case is underneath assessment."

"We'll update you when there are any developments."

This has been happening for months.

I additionally emailed their Legal Staff requesting their authorized entity details, company registration, registered workplace, authorized tackle, and licensing info.

They have utterly ignored these emails as properly.

I've now engaged a lawyer and am getting ready authorized proceedings.

I possess full proof including:

• Full e mail correspondence

• AML communications

• Legal notices

• TXIDs

• Pockets possession proof

• KYC documents

• Blockchain data

• Chat screenshots

• Complete timeline of occasions

I might recognize steerage from anybody who has experienced something comparable.

1. Has anyone successfully recovered funds from Changelly after a protracted AML assessment?

2. Which legal entity truly operates Changelly?

3. Which jurisdiction is greatest for initiating legal proceedings?

4. Which regulators or authorities have jurisdiction over Changelly?

5. Has anybody taken legal action towards Changelly? If sure, what was the result?

Any advice, authorized steerage, or personal expertise can be significantly appreciated.

Thanks.