Hiya everybody,
I used international Binance account since 2018. It was absolutely verified (passed KYC with ID, selfie and much more, it was successfully re-verified about 1 week before withdrawal).
Virtually 2 years ago, I attempted to make a withdrawal (about 100$) and my account was immediately blocked without any notification. Since then:
- I can't log in at all.
- I never acquired any e-mail or official rationalization from Binance.
- Every time I contact help, I get the identical generic message:
“Pricey Binancian,
We perceive your frustration and concern, at this time limit, the account is indeed at present beneath evaluate, and we aren't capable of share any details relating to the evaluation at this current moment.
If there's any info that we will provide to you, we'll achieve this at the earliest comfort with out hesitation.”
This has been happening for almost 24 months with no progress. My funds are caught, and Binance help refuses to offer particulars or an ETA.
I understand compliance checks can take time, however 2 years and not using a single replace seems unreasonable.
- Has anybody skilled one thing comparable?
- Is there any method to escalate this past common help?
- Ought to I contact regulators (e.g. Binance UAB in Lithuania)?
Any recommendation or shared experience can be massively appreciated.
Thanks prematurely!
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